Legal Agreement

Terms & Conditions

These terms govern your use of the Site and the cleaning services provided by SAS Cleaning Suite. By accessing our platform, you agree to be bound by these conditions.

1.Welcome & Acceptance

"Welcome to SAS Cleaning Suite (“we”, “our”, “us”).", "These Terms & Conditions (“Terms”) explain how you can use our website, platform, and related services.", "By subscribing to or using SAS Cleaning Suite, you agree to these Terms. Please read them carefully before signing up or using our system.",

2.About SAS Cleaning Suite

"SAS Cleaning Suite is an all-in-one software platform designed for cleaning service businesses to manage leads, clients, projects, staff, payroll, quotations, and reporting.", "We provide flexible subscription plans (Starter, Professional, and Enterprise) to meet different business needs.",

3.Account Registration

To use SAS Cleaning Suite, you must create an account and provide accurate, complete information Each account (Admin, Manager, Employee, or Client) must use a valid email address and password You are responsible for:

Any activity that happens under your account.
Ensuring all information in your account remains up-to-date.
Keeping your login credentials secure.

4.Roles and Access

Admins control which features each user can access within their subscription plan. Different users have specific levels of access:

Admin: Full access to manage all modules, users, and system settings.
Contractor: Independent provider assigned by Admin to complete projects and submit final reports
Manager: Can manage projects, assign tasks, and oversee teams under their responsibility
Cleaner/Employee: Can view assigned tasks, upload reports, update schedules, and track work
Client: Can access their cleaning calendar, view reports, invoices, and leave feedback

5.Subscription & Payments

"SAS Cleaning Suite operates on a monthly or yearly subscription model.", Pricing plans are clearly shown on our website (Starter, Professional, Enterprise. Subscriptions renew automatically at the end of each billing cycle unless canceled. Payments are processed securely through trusted payment gateways. If a payment fails or remains unpaid, access to your account may be suspended until resolved. All prices are listed in AUD (Australian Dollars) and are subject to applicable taxes. You can cancel your subscription at any time, but fees already paid for the current billing period are non-refundable

6.Use of the Platform

We reserve the right to suspend or terminate access if misuse or violation occurs. You agree to use the software responsibly and only for lawful business purposes. You must not

Upload or share false, harmful, or illegal content
Try to hack, reverse engineer, or misuse the system
Access other users’ information without permission
Use the platform for activities that could harm our reputation or interfere with operations

7.Data Ownership & Privacy

You retain full ownership of all data, files, and information you upload to SAS Cleaning Suite. We only process this data to provide and improve our services. Our data handling practices follow the Australian Privacy Principles (APPs) and are described in detail in our Privacy Policy (available on our website). We never sell, rent, or trade your personal data.

8.Security and Confidentiality

We take data protection seriously. All information transmitted through the platform is encrypted and stored securely on Australian or compliant cloud servers. Access is role-based, and only authorized personnel can view sensitive data. Regular audits, backups, and security updates help protect your business information. You agree to maintain the confidentiality of any proprietary information you access through the platform.

9.Availability and Maintenance

We take data protection seriously. All information transmitted through the platform is encrypted and stored securely on Australian or compliant cloud servers. Access is role-based, and only authorized personnel can view sensitive data. Regular audits, backups, and security updates help protect your business information. You agree to maintain the confidentiality of any proprietary information you access through the platform.

10.Cancellation and Termination

You may cancel your subscription anytime from your account settings or by contacting our support team. Upon termination, your access will be removed, but you may request a copy of your stored data within 30 days.

Breach these Terms,
Engage in fraudulent or abusive activity, or
Remain inactive or unpaid for extended periods.

11.Limitation of Liability

While we work hard to keep SAS Cleaning Suite secure and reliable, we cannot guarantee uninterrupted or error-free service. To the extent permitted by law:

We are not liable for any loss, damage, or costs arising from system downtime, data loss, or misuse of your account.

12. Changes to These Terms

We may update these Terms occasionally to reflect product updates or legal requirements. The latest version will always be available on our website, and continued use of the SAS Cleaning Suite means you accept the new Terms.

13.Governing Law

These Terms are governed by the laws of Australia, and any disputes will be handled under Australian jurisdiction.

14.Contact Us

If you have any questions or concerns about these Terms or our service, please contact us at:

contact